Privacy Policy

Last Updated: 14/03/2025

Your privacy is important to me, and I am committed to protecting your personal data. This Privacy Policy explains how I collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

The Type of Information I Collect

I collect different types of personal data depending on how you interact with my website:

Information You Provide to Me

Your name
Your email address
Your phone number (if you choose to provide it)
Any information you submit via forms (e.g., contact, registration)

Information Collected Automatically

Your IP address
Browser type and device information
Cookies and tracking technologies (see Cookies Policy below)
Usage data (e.g., pages visited, time spent)

Information from Third-Party Services

If you sign up using Google or Facebook, I may receive your email and profile details (depending on your settings).

In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Why I Collect Your Personal Information

I collect your non-personal and personal information for the following purposes:

To provide and operate the services;
To provide you with ongoing customer assistance and technical support;
To be able to contact you with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which I or my business partners may use to provide and improve my respective services;
To comply with any applicable laws and regulations.

How I Use Your Information

Please note that I am not selling your data to anybody.

I use your data for the following purposes:

To provide and improve my negotiation coaching and consulting services
To communicate with you about inquiries, services, and updates
To personalize your experience on my website
To analyse website traffic and improve functionality
To comply with legal obligations and protect against fraud

How Your Information Is Stored

My website is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How I Communicate with You

I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

Your Rights Under GDPR (EU Visitors Only)

If you are an EU resident, you have the following rights under GDPR:

Right to Access – Request a copy of your personal data.
Right to Rectification – Request corrections to inaccurate data.
Right to Erasure ("Right to Be Forgotten") – Request deletion of your data.
Right to Restrict Processing – Limit how I use your data.
Right to Data Portability – Receive your data in a usable format.
Right to Object – Object to data processing for marketing purposes.
Right to Withdraw Consent – Opt out of cookies or data collection at any time.

To exercise any of these rights, please contact me at: Rubenterminasian.consulting@gmail.com with “GDPR Request" in the subject line.

Your Rights Under CCPA (California Residents Only)

If you are a California resident, you have the following rights under CCPA:

Right to Know – Request details about the personal data I collect and share.
Right to Delete – Request that I delete your personal data.
Right to Opt-Out – Decline the sale of your personal data (I do not sell data).
Right to Non-Discrimination – I will not treat you differently for exercising these rights.

To make a request, email me at: Rubenterminasian.consulting@gmail.com with "CCPA Request" in the subject line.

How I Protect Your Data

I take data security seriously and implement industry-standard measures such as:

Secure servers and encryption
Restricted access to personal data
Regular security audits

However, no online service can be 100% secure, so I encourage you to use strong passwords and avoid sharing sensitive information online.

Cookies & Tracking Technologies

I use cookies to enhance your experience and improve my website’s functionality. You can accept, decline, or customize your cookie settings at any time. For more details, please see my Cookies Policy.

Data Retention and Deletion

I keep your personal data only for as long as necessary for the purposes stated in this policy or as required by law. If you don’t want me to process your data anymore and would like it to be deleted, please contact me at: Rubenterminasian.consulting@gmail.com, or click on the Delete Account button in My Account section.

Third-Party Links & Services

My website may contain links to third-party sites (e.g., payment processors, social media, etc.). I am not responsible for their privacy policies, so I encourage you to review them separately.

Changes to This Privacy Policy

I may update this policy from time to time. The latest version will always be available on my website with the "Last Updated" date. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what has changed, however, I recommend that you review this Privacy Policy frequently. Changes and clarifications will take effect immediately upon their posting on this website.

Contact Me

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact me at: Rubenterminasian.consulting@gmail.com

Quick Summary (For Your Convenience):

I do not sell your data
You can request your data or request to delete it at any time
I use cookies, but you can manage them
Your data is secure with me